Kaiser Hotel, a 3-star Ulaanbaatar hotel rated 6.3/10 on Booking.com, provides air-conditioned accommodations with free Wi-Fi. Notable amenities include an on-site restaurant serving European and Mongolian dishes and facilities for billiards.
Rooms & Amenities
Rooms at Kaiser Hotel feature air conditioning, a flat-screen TV, minibar, safety deposit box, and a private bathroom with a shower or bathtub. Certain units come with a seating area, while bed linens, towels, and complimentary toiletries are also provided.
Dining Options
Guests can enjoy a daily breakfast with à la carte, continental, or American options. The on-site restaurant offers a range of European and Mongolian dishes, and nearby dining includes MexiKhan and Rock Salt, each 0.5 miles away.
Leisure & Location
Leisure facilities at Kaiser Hotel include the opportunity to play billiards. The hotel is located centrally, 1 miles from the Natural History Museum of Mongolia and approximately 3 miles from Ulaanbaatar Train Station, making it convenient for exploration.
Services & Transportation
Staff at the reception are available for assistance, including arranging airport transfers. Chinggis Khaan International Airport is located 9.5 miles away, with bus stations such as Bagshiin deed and U Money within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
National Academic Theatre of Opera and Ballet of Mongolia
1.2
km
Gallery
976 Art Gallery
1.1
km
Ulaanbaatar Central Mall
1.2
km
Park
Buddha Park
1.4
km
Chinggis Khaan Sq
Sanjaasurengiin Zorig Statue
1.4
km
Genden Street Sukhbaatar District
Memorial Museum of Victims of Political Persecution
1.2
km
Sukhbaatar Square
Natural History Museum
1.6
km
Independence Palace of Mongolia
1.2
km
Nearby
Genden Street Sukhbaatar District
Memorial Museum of Victims of Political Persecution
520 m
Gallery
976 Art Gallery
600 m
Restaurants
Lonsdale Bar & Restaurant
860 m
Embassy Road On the Left Side of the Czech Embassy
Mandu House
690 m
Avzaga office
UBean Coffeehouse and Roasterie
990 m
Jamiyan Gun Street Khaan Daatgal Building 1st Khoroo
KFC
1.3
km
Chinggis Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
Heating issues
7.6/10
Very good
Rooms
6.9
Location
8.3
Service
7.1
Dining
5.7
Guest reviews
7.6/10
based on 15 reviews
6.3
6.3/10 based on 31 reviews
Victor
United Kingdom,
December
2024
8.6/10
The hotel has a great location near the center, just a short walk from Chinggis Khan Square, which made it convenient for sightseeing. The rooms were fairly modern but had an unpleasant smell due to a sewage issue. The staff were friendly and quick to address any problems, but communication could have been improved. Overall, it's a decent value for money, but some areas definitely need attention.
Rooms
6.0
The rooms were big and fairly modern, but I encountered a terrible smell due to an open sewage pipe in the bathroom.
Service
7.0
The staff were very pleasant at check-in and helpful in attending to small issues quickly, but communication was a bit limited.
Location
8.0
The location is good, very close to the main square and walking distance from amenities, although the hotel was a bit hard to find.
Dining
6.0
The dining options included a decent variety for breakfast, but it was the same every day and looked a bit tired.
Facilities
6.0
Facilities were basic but met my needs for the stay without any luxury features.
Emerson
United Kingdom,
November
2024
7.4/10
I had a decent stay overall at this hotel, which is located very close to the main square in Ulaanbaatar, making it quite convenient for exploring. The rooms were mostly clean, but there were some leftovers behind the fridge and the heater situation was a bit annoying during the cold. On the plus side, the staff was friendly and quick to help with minor issues. The dining experience was simple but included some fresh fruit, which I appreciated, though the dining setup could use more variety.
Rooms
7.0
The rooms were clean but had some left bottles behind the fridge, making packing slightly inconvenient.
Service
9.0
The staff was friendly, helpful, and attended to small problems quickly.
Location
8.0
The hotel is quite near the main square but is located up a lane way, so it can be hard to find.
Dining
6.0
Dining was good with fresh apples and oranges available, but it was quite basic and had limited plates.
Facilities
7.0
The facilities were adequate but nothing extravagant.
Jennifer
United Kingdom,
November
2024
8.8/10
The hotel has a great location, just a few blocks from downtown and within walking distance to many sites. The rooms are clean and modern, equipped with a cool heated toilet. However, the service could use some improvement as the English proficiency is limited, and the dining options felt repetitive after a couple of days. Overall, it offers fair value for the price.
Rooms
8.0
The rooms were clean and modern, with two beds, a flat-screen TV, and an amazing heated toilet in the bathroom.
Service
5.0
The staff tried to be friendly, but their limited English made communication difficult.
Location
9.0
The hotel is in a very good location, just a few blocks from Chinggis Khan square and close to major sites.
Dining
6.0
Dining was adequate but repetitive; the breakfast was the same each day, which got boring after a couple of nights.
Facilities
7.0
Overall, the facilities were decent but not outstanding.
Amelia
United Kingdom,
November
2024
6.8/10
I had a mixed experience at the hotel. While the location was very convenient and the service was friendly, the rooms were not ideal due to a lingering sewage smell. The dining options were fine, but a little repetitive. Overall, it offered decent value for money, but there were definitely areas that could use improvement.
Rooms
5.0
The rooms were okay and quite spacious with a separate lounge to watch TV, but there was a nasty smell from an open sewage pipe in the bathroom that made it hard to forget.
Service
9.0
The service was excellent and the staff was friendly. They even waited for us at the station despite our train arriving late.
Location
8.0
The location was very good, just a few blocks away from the center of downtown, making it convenient for us to explore the area.
Dining
6.0
The dining was alright, with some good options like fresh fruit, but the choices were the same every day and felt a bit tired.
Facilities
6.0
The hotel had basic facilities, but they didn’t stand out as anything special.
Emily
United Kingdom,
October
2024
7.2/10
The hotel had a great location, just a short walk from Sukhbaatar Square and other key areas. The rooms were spacious and clean, though they could have used a bit more attention on the second day. The breakfast was decent, with some nice fresh fruits, but they should definitely improve the availability of crockery. Overall, it's a pretty good value for the price, especially being so close to the city center, but there are a few areas that could use improvement.
Rooms
7.0
The rooms were spacious and clean, offering a comfortable environment for my stay. However, I did notice that some areas were not as clean the next day, particularly in certain corners.
Service
6.0
Service was a mixed bag; while the staff were friendly, they often seemed overwhelmed and didn't always speak well. On one occasion, I found a staff member sound asleep in the reception area, which was a bit unprofessional.
Location
9.0
The hotel’s location is fantastic, being within walking distance to Chinggis Khan Square and various malls. It made getting around super easy and was perfect for what I needed during my trip.
Dining
7.0
The breakfast was good and included a nice variety of items like eggs, oatmeal, and fresh fruits, which I appreciated, especially after traveling in Mongolia for three weeks. However, they didn’t have enough plates, making it a minimalist experience for the price.
Facilities
7.0
The facilities could use some upgrades, especially regarding the dining setup, but the hotel itself is quite nice.
Kenneth
United Kingdom,
October
2024
7.8/10
The hotel was conveniently located in the city center, just a short walk from Uan Bator's main square and other attractions. The room I stayed in was quite spacious and the bed was comfortable, but I noticed some areas weren't as clean on the second day. The staff provided nice service, but they could improve in being more helpful with requests. The breakfast was adequate but repetitive, which was a bit disappointing considering everything else.
Rooms
7.0
The room was spacious and the bed was really comfortable, although I found some cleanliness issues on the second day.
Service
6.0
The staff was friendly and accommodating, but at times they seemed a bit unhelpful when I needed assistance.
Location
9.0
The hotel is in a great location, within walking distance to most major sites and very convenient for exploring the city.
Dining
6.0
The breakfast was adequate but became monotonous as it was the same every day, although the fresh fruits were a nice touch.
Facilities
7.0
The facilities were decent, but nothing particularly stood out as exceptional.
Georgia
United Kingdom,
October
2024
9.0/10
I had a generally pleasant stay at this hotel, which is centrally located near Chinggis Khan Square and the Shangri La Mall. The rooms were spacious and clean, but I noticed they weren't always tidied up properly each day. While the breakfast was decent with some fresh fruits, there were also days when it didn't meet expectations. Overall, it's a good value for money considering the location, but there's room for improvement in cleanliness and dining.
Rooms
7.0
The rooms were spacious and clean, although I found they weren't always properly cleaned each day.
Service
5.0
The service could be better; the staff tried to be friendly but had limited English proficiency and sometimes appeared tired.
Location
9.0
The hotel's location is fantastic, just a short walk from the main square and nearby essential amenities.
Dining
6.0
The breakfast had some healthy options like fresh fruits, but at times, it felt a bit lackluster.
Facilities
6.0
The hotel has basic facilities, but they could use an update to make the stay more comfortable.
Layla
United Kingdom,
October
2024
7.0/10
I had a pleasant stay at the hotel, which offered a great location just a few minutes' walk from Shangri La Mall and Chinggis Khan Square. The rooms were spacious and clean, providing a comfortable environment. However, the service was a bit lacking, as the staff struggled with English and could be unwelcoming at times. Dining options were satisfactory but could use more variety.
Rooms
8.0
The rooms were spacious, clean, and the bathroom was nice, even though I noticed slight water noise from the radiator.
Service
5.0
The service was inconsistent, with some staff being friendly but limited in English communication, making interactions a bit challenging.
Location
9.0
The location was fantastic, just a short walk to the center and convenient for reaching key attractions.
Dining
6.0
The breakfast was decent but had a minimal selection, which felt a bit lacking for the price.
Facilities
7.0
Facilities were basic, which was fine, but I didn't find anything exceptional during my stay.
Laura
United Kingdom,
September
2024
8.0/10
I had a decent stay at this hotel, which is conveniently located near the city center and several major attractions. The staff were extremely friendly and accommodating, and while the rooms were generally clean and comfortable, there were some minor issues such as the lack of a night lock. The breakfast could use some improvement as it was the same every day and not replenished well. Overall, it offers good value for money, though there are areas that could be better.
Rooms
7.0
The rooms were clean and comfortable, although there was no night lock on the door and I found an empty bottle hidden behind the fridge.
Service
9.0
The staff were incredibly friendly and even waited for us at the station despite our train being delayed.
Location
8.0
The location is excellent, just a short walk from Chinggis Khan Square and close to many amenities, although it was a bit tricky to find initially.
Dining
5.0
The breakfast was adequate but lacked variety, as it was the same every day and didn't get restocked often.
Facilities
6.0
The facilities were basic but met our needs without any major issues.
Samantha
United Kingdom,
September
2024
6.4/10
I had a decent stay at this hotel, which is located just a few blocks from downtown. The room was clean and had a unique toilet setup, but it felt a bit cramped with no view. The service was friendly, although language barriers were noticeable. Breakfast was quite basic and repetitive, which was disappointing. Overall, it offers good value for money given its location, but there are a few areas that could use improvement.
Rooms
6.0
The room was small and quite basic, equipped with two beds and a flat-screen TV. The bathroom had an amazing heated and lighted toilet, but it lacked air conditioning.
Service
7.0
The staff was nice and tried to be accommodating, but their English skills were limited, which sometimes made communication a bit challenging.
Location
8.0
The location was great, just a few blocks away from the city center and the main square, although finding the hotel was a little tricky as it's tucked away in a lane.
Dining
5.0
Breakfast was adequate but got boring quickly, as it was the same options every day, served cold.
Facilities
6.0
Facilities were fairly basic, but the hotel was clean and well-maintained.
Ella
United Kingdom,
August
2024
7.6/10
I had a mixed experience at this hotel. The rooms are modern and clean, but I found it uncomfortably hot during my stay. The staff provided excellent assistance and were very friendly, making my stay more pleasant. The location is decent, but I had some trouble finding the hotel. Overall, it offers good value for money, and I appreciated the breakfast options available.
Rooms
7.0
The rooms on the top floor are clean and modern, but it was stifling hot, and a latch was missing on the window.
Service
9.0
The staff were exceedingly helpful and understanding, which made a positive difference to my stay.
Location
7.0
The hotel is in a good location for walking, not far from the city center and main square, but it was a bit hard to find.
Dining
8.0
Breakfast included a good variety, such as eggs, oatmeal, fresh fruits, and more, which I enjoyed.
Facilities
7.0
The overall facilities met my needs adequately but nothing stood out.
Alex
United Kingdom,
August
2024
8.2/10
I had a decent stay at the hotel. The location was excellent, very close to the city center and main attractions, making it convenient for sightseeing. The rooms were clean, but it was a bit odd not being able to adjust the heating temperature. The staff was friendly and helped with small issues quickly. However, the dining experience could use improvement, as the options felt limited and repetitive.
Rooms
7.0
The rooms were clean and comfortable, but I couldn't lower the heating temperature which was a bit uncomfortable.
Service
8.0
The staff was friendly and helpful, quickly addressing small issues I had.
Location
10.0
The location was excellent, very close to the main bus stop for airport transfers and just a walking distance from Sukhbaatar Square.
Dining
5.0
The dining experience was adequate but repetitive, especially after several days of similar options.
Facilities
6.0
The facilities were good, but there could have been more variety in dining and it felt quite minimalist.
Great location
Limited dining options
Darren
United Kingdom,
August
2024
8.4/10
The hotel offers a great location, just a short walk from the city center and main attractions. The rooms are spacious, providing a comfortable stay, and the service staff are exceptionally pleasant. However, the breakfast could use some improvement as the variety is quite limited. Overall, it's a decent place with good value for money.
Rooms
8.0
The rooms were spacious and comfortable, featuring a separate lounge area which was perfect for relaxing and watching TV.
Service
9.0
The reception staff were friendly and very pleasant during check-in, making me feel welcome right away.
Location
8.0
The location is convenient, just a 10-15 minute walk from the central bars and very close to Sukhbaatar Square.
Dining
5.0
The breakfast was somewhat underwhelming, as the options were the same every day and limited in variety.
Facilities
7.0
Facilities were standard for a 3-star hotel, offering basic amenities but nothing too luxurious.
Aiden
United Kingdom,
July
2024
6.2/10
The hotel has a decent location, not too far from the main square, but it can be a bit tricky to find. The rooms offer some interesting features like heated toilet seats, though they had an unpleasant smell. The service was informative, but the dining options were quite repetitive and limited. Overall, it’s a fair choice for a stopover, especially considering its proximity to major sights, but the room conditions could definitely use improvement.
Rooms
5.0
The rooms had two beds and a flat-screen TV, and the bathroom included an impressive heated and lighted toilet, although there was an unfortunate acrid smell like old cigarettes.
Service
7.0
The staff explained that the heater operated 24/7, which was helpful but made the room quite warm, and they provided guidance during breakfast hours.
Location
8.0
The hotel is centrally located, close to Chinggis Khan Square and Sukhbaatar Square, making it convenient for visiting the main sites, although being up a lane way can make it hard to find.
Dining
5.0
The dining experience was okay but got boring after two nights since the options were the same each day and not restocked quickly.
Facilities
6.0
Facilities were basic; nothing stood out in terms of luxury or additional amenities.
Jack
United Kingdom,
July
2024
6.6/10
The hotel was reasonably located, not too far from the main square which made it convenient to explore. My room was spacious and the bed was incredibly comfortable, making for a lovely stay despite the cold weather outside. However, the service left a bit to be desired due to language barriers, and the dining experience wasn’t the best, especially after long travels. Overall, it felt like decent value for money, but improvements in service and dining would make it much better.
Rooms
9.0
I stayed in room 402, and it was very spacious. The bed was really comfortable, which was perfect for the bitter cold outside.
Service
5.0
While the staff were friendly, their limited English made it difficult to get certain things we needed, like water.
Location
7.0
The location was ok, about a 10 to 15-minute walk to the central bars and close to Chinggis Khan square. However, it was a bit tricky to find, so I recommend printing out Google Maps beforehand.
Dining
5.0
Dining at the hotel was thrown into the deal, which was nice, but the food was quite minimalist in terms of plates and the quality was the worst we experienced in a while.
Facilities
7.0
The hotel had large rooms and maintained a decent three-star standard, which was good overall.
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